Rajiv Gandhi International Airport(RGIA) won the annual Airports Council International (ACI) Airport Service Quality (ASQ) survey with the airport being adjudged ‘Best Airport by Size and Region’ in Asia-Pacific Region for 2020, in its category of 15-25 million passengers per annum (MPPA). ASQ is the world’s leading airport passenger service and benchmarking programme measuring passenger satisfaction.
About Airports Council International (ACI)
Airports Council International (ACI) is a global trade representative of the world's airport authorities. established in 1991, ACI represents airports' interests with governments and international organizations, develops standards, policies and recommended practices for airports, and it provides information and training opportunities to raise the standards around the world. It aims to provide the public a safe, secure, efficient and an environmentally responsible air transport system. It is governed by the ACI Governing Board. ACI World is located in Montreal, Quebec, Canada.